WHITE PAPER:
See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
WHITE PAPER:
Learn how you can improve the efficiency and productivity of nurses providing patient care, as well as how they work with each other, physicians and other staff. This allows professionals to spend more time providing “hands-on” care to patients, and less time on coordination of that care.
WHITE PAPER:
Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity.
CASE STUDY:
Discover how one organization improved reliability, increased employee productivity, and lowered TCO by implementing a new unified communications and VoIP solution to increase communications.
EZINE:
In this week's Computer Weekly, we find out how brewing giant Heineken is building a data ecosystem to share insights and tap into AI capabilities. The UK is conducting an investigation into cloud supplier dominance – what will it mean for users? And we examine how generative AI could be used to improve customer experience. Read the issue now.
VIDEO:
With the help of automation, organizations can overcome these challenges for a variety of benefits. In this video, learn how offloading repeatable tasks from IT teammates can unleash strategic work and innovation for your business.
EGUIDE:
When it comes to building and deploying modern applications, companies rely on the cloud. From the ability to manage automation, costs, performance, compliance, and security, cloud provides flexibility that sets it apart from on-premises IT architectures. In this e-guide, explore the 8 key characteristics of cloud computing.
WHITE PAPER:
Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
WHITE PAPER:
In this eGuide, you will hear that organizations depend on artificial AI and ML to forecast sales, segment their customer bases and identify risks. Download this guide and learn three Dell PowerEdge servers that have set world records in a benchmark specifically designed to provide real-world performance data on AI and ML workloads.
