PRODUCT LITERATURE:
Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
ESSENTIAL GUIDE:
Financial services companies will face new challenges from innovative financial technology (fintech) companies, regulatory technology (regtech) will push down compliance costs, and there will be a greater emphasis on planning for cyber breaches in 2017, Deloitte predicts in this report.
EZINE:
In this week's Computer Weekly, we talk to Mastercard about how the credit card giant is using new technologies to take digital payments into a new era. After months of unprecedented uncertainty, we ask CIOs how they are planning for the next 12 months. And we examine how the growth in remote working will affect IT salaries. Read the issue now.
EBOOK:
Business process management in the digital era is a whole new deal. In this SearchCIO handbook, find out how businesses must adapt BPM systems to meet the needs of the digital customer.
WHITE PAPER:
This white paper gives you 8 essential criteria for implementing self-service analytics in your organization. Discover how you can empower your business end users to tap into in-depth insights, driving more informed business moves and increasing visibility into valuable datasets.
WHITE PAPER:
This featured resource discusses one platform that ensures correct sales tax calculation, managing taxation from start to finish. By considering taxes from the beginning, see how companies are able to maximize sales and revenue.
EZINE:
In this issue, we look at how employers can check staff criminal records and get industry views on the progress of the partnership between IBM and Apple.
EGUIDE:
Dutch banks have decided to work together in the fight against money laundering. Globally, only about 3% of money laundering activity is detected and stopped.
EGUIDE:
The automation of the financial software that lies at the heart of any business – accountancy, budget management, general ledger, payroll, and so on – is a prize many organisations are eyeing up, with machine learning and robotic process automation close to mind. Find out everything you need to know by downloading this PDF E-Guide.
