WHITE PAPER:
Customers expect a great end-to-end experience. Wherever work is accomplished in the enterprise, it's all part of the Customer Service Value Chain. Is your enterprise meeting this expectation? What about in the future?
CASE STUDY:
Stratus needed to address 3 key needs: Salesforce.com integration; user access through a familiar Outlook interface; and full self-service visibility for salespeople. The SpringCM Contract Accelerator for Salesforce.com enables Stratus' sales teams to collaborate, share best practices and to streamline contract negotiation and approval processes.
WHITE PAPER:
The following white paper addresses the best practices to consider within brank banking locations with information tailored specifically for P2P relationships.
CASE STUDY:
The IT department of T-Com Human Resources was faced with the challenge of training 140,000 employees to perform reporting processes for their own business travel as quickly as possible. Read this case study to find out how T-Com found their way to datango in their search for a customizable context sensitive online help system.
WHITE PAPER:
This white paper examines in detail the relevant issues and benefits of Accounts Payable (AP) transformation as well as recent industry-wide research and best practices around such initiatives.
EBOOK:
Let this E-Book be your guide to expanding business possibilities with SAP Workflow add-ons. Discover how add-ons can help your business process management, what add-ons exist for SAP mobile, seven questions to ask when evaluating add-ons, and more.
EBOOK:
In this expert e-guide, DCM trends are addressed, including how the approach is gaining traction in new fields, such as the oil-and-gas industry. Inside, learn tips form analysts on managing DCM initiatives and how to choose the right DCM platform.
EGUIDE:
This tip guide continues ebizQ.com's exploration of the role of analytics in successful case management. In this article, ebizQ contributor Alan Earls offers strategies and tactics for successfully combining dynamic case management (DCM) and analytics.
WHITE PAPER:
Virtualization can significantly improve the utilization of computing resources. In this white paper learn how virtualization can assign unused resources to workloads in other parts of an organization that can benefit from them.
WHITE PAPER:
The following white paper addresses many of the challenges associated with document workflow and how to ensure that you maintain a smooth and efficient solution.
