CASE STUDY:
Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.
EGUIDE:
Today's companies need 24-hour operations, fast access to sales and production information, and flexibility to adapt to business changes. This e-guide uncovers why networking pros are moving towards managed service models to overcome these hurdles, while discussing your available options.
CASE STUDY:
This case study explores the solution one of your peers implemented to meet the growing needs of their client base, ensure availability, performance, and security, and increase their competitive advantage in the cloud services market.
EGUIDE:
In this expert e-guide, explore how to use remote monitoring and management and other automated tools to manage hybrid cloud environments. Discover how to evaluate both commercially available and homegrown automated tools, enable custom integrations to unify monitoring tools with ITSM, monitor legacy systems, and more.
WHITE PAPER:
Case management is an area in which many government agencies can benefit by using new tools and approaches. By reading this White Paper, learn how to unify information, processes and people to provide better, faster services and programs.
EBOOK:
Learn how a managed SD-WAN can help your organization optimize network performance, increase network agility and pinpoint disabled network connections.
EGUIDE:
According to industry hiring gurus, 50% of a company's success attributes to the talent in the organization, so absorbing a few best practices for hiring can go a long way. In this expert e-guide, hiring expert Michael Schmidtmann details the 7 mistakes that MSP hiring managers make in recruiting salespeople and explains how to avoid them.
PODCAST:
This podcast discusses how GFI MAX Building Blocks methodology can help you overcome challenges with converting your clients in Managed Services and start making money.
EGUIDE:
Read this E-guide and discover SOA management best practices and considerations for any MDM strategy. Find out how organizations can leverage open source middleware to integrate on-premise data and applications with cloud-based deployments.
