EGUIDE:
As more organizations shift their attention to managing their AWS resources, best practices have emerged. Access this e-guide to learn how to maximize your AWS ROI, the need to rethink your approach to cloud computing, and more.
EBOOK:
Mobility was going to be "the next big thing" in CRM but didn’t pan out, with "road warriors" frustrated with user interfaces meant for a PC. But the success of smart phones has changed the game. This e-book helps enterprises understand the marketplace for devices, applications and managing it all in order to create a mobile CRM program.
WHITE PAPER:
The flexibility and cost alternatives provided by virtualization, cloud computing and SaaS present organizations with a choice of platforms to run applications or a business service. These computing models highlight the need for a better capacity management process. Learn about effectively managing capacity for improvements in business services.
EGUIDE:
Providing a top class customer experience is the key to customer retention, yet, according to a Forrester survey, only 10% of companies plan to invest in multichannel support. This e-guide explains why a strong multichannel presence is a necessity and walks you through the steps to developing your own strategy.
EGUIDE:
This e-guide discusses the issues your organization faces in optimizing your cloud strategy. Learn how cloud and DevOps are coming together to solve each other's problem areas, and how to optimize your cloud performance while minimizing costs.
WHITE PAPER:
When it comes to IT projects, there are a number of common mistakes – and too often project managers avoid the problems that those mistakes create instead of facing them head on. Inside this white paper, learn about the 6 most common IT project mistakes and 3 ways to avoid them.
EBOOK:
This expert e-book examines the challenges that come with server virtualization, including virtual machine sprawl, virtual machine lifecycle management and resource provisioning, as well as management strategies to help you overcome these obstacles.
EBOOK:
This expert resource explains why more and more SMBs are implementing SQL Server-based business intelligence systems. Learn how to cost-effectively improve the performance of these platforms as well as how to overcome common concerns, including systems management.
EGUIDE:
Wayne Eckerson explores the challenges of implementing self-service BI tools in this e-guide. Read it today to discover ten key best practices for self-service BI, including what you need to know about the two main types of users, the realities and challenges of self-service BI, and much more.