WEBCAST:
Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help.
WEBCAST:
Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
WEBCAST:
Consult this informative video to learn more about the widespread adoption of "going agile." Find out how you can obtain shorter release cycles, greater flexibility and tighter alignment by going agile. It explores the broad technical, organizational and process changes that can help your team transition to an agile environment.
WEBCAST:
This one-stop-shop for CIOs discusses the 3 most important trends companies can capitalize on to help future success. Access this webinar now for an in-depth look into essential topics.
TRIAL SOFTWARE:
Generating reports from Java applications has traditionally been a difficult task with heavy coding effort in development and maintenance. Even where graphical tools are provided, users must learn how to use a new and sometimes cumbersome tool.
WEBCAST:
Top fashion brand Valentino was looking for innovative ways to serve their customers better. In this webcast, discover how Valentino made it drastically easier for customers to select and buy their products with fully integrated mobile applications.
VIDEO:
This video details a text-grabbing and translator app that lets you save printed text from any magazine, book, document, etc. – in more than 60 languages – on your device. View now to learn how this app can immediately edit, translate, publish to social media, or forward by e-mail or SMS.
VIDEO:
Organizations in the oil and gas industry tend to rely on a lot of specialist business applications, but a lack of integration can cause headaches for IT. This five-minute webcast explains how the right enterprise resource planning (ERP) approach can bridge the gap between specialist functionality and total integration.
SOFTWARE DOWNLOAD:
Eliminate application downtime, automate SQL Server backup, and speed up processes. Learn about the key features of SQL Safe Backup and gain full access to a 14 day free trial.
