Employee Self-service Multimedia

WEBCAST: Are you aligned to maximize customer revenue across marketing, sales, and customer success? Having the right data and insights will help. In this webinar, get expert tips how to use intent monitoring and the data collected to maximize opportunity capture across the entire revenue lifecycle, and deliver a seamless customer journey.

Posted: 08 Feb 2021 | Premiered: Jun 1, 2020

WEBCAST: More than half of B2B brands say they rely on purchase intent data, yet research suggests most marketers lack access to the people actually exhibiting intent. Watch this video to see how TechTarget’s publisher-based model provides access to the active, opted-in prospects you need to hit your KPIs and grow your business.

Posted: 08 Feb 2021 | Premiered: Apr 9, 2020

VIDEO: This Video from SDL takes a look at the ways in which up-scale hotel conglomerate, Mandarin Oriental, has implemented SDL web content management solutions to help expand their business around the world. Watch this video today to learn more.

Posted: 11 Apr 2011 | Premiered: 11 Apr 2011

WEBCAST: Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help.

Posted: 27 Aug 2019 | Premiered: Aug 27, 2019

WEBCAST: CCM helps businesses transform routine business documents into communications that truly enhance the customer experience. CCM is an integrated end-to-end solution that enables companies to create, manage and deliver effective multichannel communications all while reducing the cost of communicating with and providing superior service to customers.

Posted: 06 Jul 2010 | Premiered: Jul 6, 2010

WEBCAST: In this video, you'll learn about Kofax Mobile Capture, which allows you to take a photo and instantly insert that information into the appropriate business process. Watch now to learn how this innovative technology enables you to extract more valuable data so customer engagement is enhanced.

Posted: 31 Mar 2014 | Premiered: Oct 7, 2013

VIDEO: In this brief video, learn how to stay ahead of IT trends with IBM Software Subscription and Support. You'll discover how you can drive efficiency, increase productivity, and streamline workflows with access to downloads and enhancements throughout the software lifecycle.

Posted: 30 Jul 2013 | Premiered: 30 Jul 2013

WEBCAST: In this 40 minute webcast, listen to Oracle's Marie-Anne Neimat introduce the Oracle TimesTen In-Memory Database. Learn why people use in-memory database (it's all about low latency) and how this technology can accelerate existing Oracle Database applications as well as new applications.

Posted: 04 Nov 2010 | Premiered: Nov 4, 2010

PODCAST: A Social Business enables its employees – and customers – to more easily find the information and expertise they seek. Access this podcast series for an in-depth guide to establishing a Social Business for real-time communication and collaboration.

Posted: 16 Nov 2011 | Premiered: Nov 16, 2011

VIDEO: See how SAP ERP allows employees and managers to create and approve leave requests, empowering staff and boosting productivity and efficiency. Watch the demo.

Posted: 20 Sep 2010 | Premiered: 20 Sep 2010

WEBCAST: This brief webcast looks at how mobile devices have changed the way people work, and how employees now expect IT-as-a-Service, with self-service end-user delivery.

Posted: 06 Nov 2013 | Premiered: Sep 19, 2013

VIDEO: Hitachi is creating automated shops that can be easily set up by combining advanced technologies like AI and privacy-enabled sensors. Watch this short video to see how this next step in retail development is improving the lives of customers and retailers alike.

Posted: 16 Aug 2021 | Premiered: 16 Aug 2021

WEBCAST: This webcast gives an overview of the Oracle E-Business Suite and demonstrates how to integrate Oracle BI suite with the Oracle EBS using Noetix software offerings.

Posted: 18 Aug 2008 | Premiered: Aug 18, 2008

WEBCAST: Hear about the latest QMF enhancements and experience a demonstration of the self-service Business Analytics feature.

Posted: 06 Apr 2017 | Premiered: Apr 6, 2017

WEBCAST: This engaging webinar looks at how, with the cloud, IT is transitioning from basic support to a more integral and user-facing service with a catalog of applications that users can select for themselves from one simple user interface.

Posted: 08 Nov 2013 | Premiered: Nov 8, 2013

VIRTUAL ENVIRONMENT: This webcast examines methods for driving business execution through HR initiatives and how it can lead to increased revenues.

Posted: 09 Oct 2012 | Premiered: 26 Apr 2012

VIDEOCAST: Learn about Trusted Computing in today’s enterprise with this executive briefing on two different forms of embedded hardware security: the Trusted Platform Module (TPM) and self-encrypting drive (SED). Designed by the Trusted Computing Group (TCG) to counter the vulnerabilities of software-based security, and so much more.

Posted: 24 Aug 2010 | Premiered: Aug 24, 2010

WEBCAST: To state that the customer experience is critical for business growth is an understatement. In a recent survey, almost 70% of respondents claimed they would switch brands simply based on customer service. With that much on the line, ensuring your CX team is fast, efficient, and empathetic is the key. Watch this webcast to learn about this trend.

Posted: 16 May 2024 | Premiered: Apr 16, 2024

WEBCAST: In this exclusive Akeneo webinar with guest speakers from Forrester, Unifai and Havaianas International, gain valuable insights into harnessing AI to improve the employee, product, and customer experience, with practical applications that you can use today to future-proof for tomorrow.

Posted: 26 Apr 2024 | Premiered: Apr 26, 2024

WEBCAST: Most cloud platforms are pretty good at one thing, but still try to do everything else. Access this exclusive resource to learn about an integrated, enterprise-class cloud environment that lets you deliver configurable cloud services from a service catalog and self-service portal, get more efficient administrative control, and much more!

Posted: 31 Aug 2011 | Premiered: Aug 31, 2011

VIDEO: Cloud computing is a new model for IT services leveraging the efficient pooling of an on-demand, self managed virtual infrastructure consumed as a service. Working in concert with the security partner ecosystem, VMware is helping businesses of all sizes migrate to secure cloud computing.

Posted: 15 Sep 2011 | Premiered: 15 Sep 2011

VIDEO: Watch this brief video to learn how you can provide consistent and relevant answers fast on channels from self-service website queries to social media- increasing customer loyalty and reducing costs in the process.

Posted: 04 Aug 2013 | Premiered: 02 Aug 2013

WEBCAST: Cisco has some exciting announcements and updates to share. Watch this webinar for the latest on centralizing and simplifying access and management for hybrid environments, while reducing reliance on user passwords — and the headaches that go with them!

Posted: 21 May 2022 | Premiered: May 21, 2022

WEBCAST: In this webinar, explore the transformative impact of self-service tools, rooted in a robust data platform, on the delivery of insights to providers, leaders, and stakeholders and uncover the methods ensuring that care teams promptly respond to these insights, closing critical gaps in care.

Posted: 13 Apr 2024 | Premiered: Apr 13, 2024

WEBCAST: This webcast presented by the Burton Group & Quest Software will discuss the numerous benefits and cost savings of deploying desktop virtualization in your enterprise such as reduced desktop hardware maintenance costs, streamlined software maintenance, self-service fault resolution, improved desktop and data security and more!

Posted: 29 Jun 2009 | Premiered: Jun 26, 2009

VIDEO: This video details the changed cloud computing is causing in IT management and service delivery and offers a solution to help your organization keep up.

Posted: 16 Dec 2013 | Premiered: 27 Sep 2013

SOFTWARE DEMO: Active Directory users often have their accounts locked out or forget their passwords.  This download empowers users to perform self service password resets and unlock their accounts eliminating helpdesk calls resulting in increased productivity and reduced costs.

Posted: 17 May 2011 | Premiered: 17 May 2011

WEBCAST: Access this eye-opening webcast to learn about a question-answering analytics system that functions as a self-service chat session for customers that would normally contact a call center. Discover how this tool can drastically improve customer experience, decrease issue resolution time, increase top-line revenue, and more

Posted: 17 Jul 2013 | Premiered: Jul 17, 2013

WEBCAST: Access this eye-opening webcast to learn about a question-answering analytics system that functions as a self-service chat session for customers that would normally contact a call center. Discover how this tool can drastically improve customer experience, decrease issue resolution time, increase top-line revenue, and more

Posted: 22 May 2013 | Premiered: Jul 17, 2013

WEBCAST: Access this webcast to learn about the new features of Red Hat Enterprise Virtualization 3.0. This webcast provides a hypervisor comparison and outlines the benefits of choosing an open-source, enterprise-ready option.

Posted: 19 Jul 2012 | Premiered: Feb 16, 2012