Call Agents White Papers

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The good, the bad, and the ugly of cloud applications
sponsored by Oracle Corporation
WHITE PAPER: This comprehensive research study explores the good, the bad, and the ugly of cloud applications, and describes how midsize organizations are using the cloud.
Posted: 28 Mar 2014 | Published: 30 Sep 2013

Oracle Corporation

Project Management and Collaborative Communication
sponsored by Tasktop
WHITE PAPER: This white paper explores how to create a connected software lifecycle to overcome data silos and enable end-to-end visibility for project management. Learn how to connect information across teams and departments to enhance project collaboration and create the communication that digital transformations, Agile, and DevOps principles demand.
Posted: 14 Mar 2017 | Published: 14 Mar 2017

Tasktop

The Information Paradigm Shift: Redefine Your Competitive Advantage
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Explore research done by Gartner to find out how in-memory computing will impact ERP during the next 5 years, so businesses can plan accordingly.
Posted: 03 Jul 2014 | Published: 03 Jul 2014

Hewlett Packard Enterprise

Storage Provider Profile: Red Hat
sponsored by Red Hat
WHITE PAPER: The following white paper profiles a scale-out, open source object-based storage software solution and the benefits it provides for businesses looking for a middle road when integrating data.
Posted: 30 Jun 2014 | Published: 30 Nov 2012

Red Hat

A Total-Cost-of-Ownership Comparison for Unified Communications and Collaboration
sponsored by Cisco
WHITE PAPER: This guide compares the total-cost-of-ownership of various unified communications and collaboration platforms and explains how collaboration is critical to the success of the modern business.
Posted: 14 Apr 2014 | Published: 30 Sep 2013

Cisco

Better Decisions, No More Bottlenecks: 5 Metrics for Cross-Lifecycle Software Testing
sponsored by Tasktop
WHITE PAPER: This paper explores how leveraging data from disparate systems will give software testing teams the unique opportunity to become the hub of organizational quality. Uncover 5 best practices that will help expose critical issues, enable Agile development, create a more holistic view of the software development lifecycle, and more.
Posted: 08 Nov 2016 | Published: 08 Nov 2016

Tasktop

Performance Analysis - Unified Virtual Infrastructure Backup
sponsored by Dell Software
WHITE PAPER: This informative paper explores two backup and recovery software solutions built for today's virtualized environments. Discover what each of them has to offer, how they stack up against each other and find out which one triumphs over the other. Read on to learn more.
Posted: 03 Oct 2013 | Published: 21 Aug 2013

Dell Software

What’s New in IP Office 9.0
sponsored by Avaya
WHITE PAPER: This exclusive paper examines a simple, powerful collaboration solution for midsized companies that offers increased scale, flexible deployment options, and simplified management to help your organization achieve productivity levels akin to large-scale organizations.
Posted: 11 Nov 2013 | Published: 11 Nov 2013

Avaya

Defend Against Injection-based Attacks
sponsored by Klocwork
WHITE PAPER: This paper provides a detailed description of injection vulnerabilities, discusses how they present themselves to both end users and software developers, and explains mitigation strategies to help resolve the various types of injection attacks.
Posted: 27 Dec 2013 | Published: 27 Dec 2013

Klocwork

Top Ten Considerations for Deploying Lync on Smartphones and Tablets
sponsored by Aruba Networks
WHITE PAPER: Microsoft Lync is transforming the communications landscape by enabling more collaborative and engaging interactions. This resource counts down the top 10 considerations for deploying Lync on smartphones and tablets.
Posted: 11 Jul 2013 | Published: 11 Jul 2013

Aruba Networks