WHITE PAPER:
Instant Messaging (IM) is a valuable business communications tool for your company but its widespread adoption brings the risk of potential worms and viruses. This paper examines seven steps for managing, securing, and auditing your company's use of IM.
WHITE PAPER:
Read how Microsoft and Polycom’s partnership offers customers an end-to-end, fully interoperable unified communications (UC) solution that combines real-time instant messaging, voice, video, and data to lower business costs, improve productivity, and achieve a faster return on investments (ROI).
WHITE PAPER:
A complete end-to-end messaging solution in a virtualization-enabled platform for Microsoft Exchange 2007 can provide a number of technical and operational benefits. This document provides an overview of this end-to-end infrastructure that takes advantage of the best-of-class technologies from Cisco, EMC, and VMware.
WHITE PAPER:
Improper data collection can jeopardize the admissibility or reliability of data and can result in substantial costs and potential sanctions. After reading this whitepaper you will fully understand the proper data collection process.
WHITE PAPER:
Uncover analysis of the findings in two surveys revealing workers’ attitudes about employee engagement, productivity, and communication technologies.
WHITE PAPER:
This paper briefly defines text analytics, describes various approaches to text analytics, and then focuses on the natural language processing techniques used by SPSS Inc.'s text analytics solutions.
WHITE PAPER:
Analyst report which includes new or expanded discussion of Open Services for Lifecycle Collaboration, Rational Requirements Manager, Quality Manager, Insight, and IBM Software Delivery Services for Cloud and Rational Asset Manager.
WHITE PAPER:
Check out this paper to learn about the many benefits of IBM Lotus Sametime software integration and how it can enhance the collaboration and unified communications capabilities of all your Microsoft Office applications.
WHITE PAPER:
In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
