IT Service Industry White Papers

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Infographic: Bridging the Gap Between Business and IT
sponsored by IBM
WHITE PAPER: This infographic illustrates the necessity of integration between business and IT, as well as the fundamental disagreements that exist between the two groups.
Posted: 04 Sep 2014 | Published: 04 Sep 2014

IBM

Taming the Digital Dragon: The 2014 CIO Agenda
sponsored by Gartner
WHITE PAPER: Explore this Gartner report to learn how the CIO and IT management roles are changing to meet rising trends in IT and innovation. Learn what the "digital dragon" is, and how IT teams can leverage innovation and technology change to gain competitive advantage. Read on to learn more.
Posted: 27 Jun 2014 | Published: 27 Jun 2014

Gartner

Outsourcing IT Projects: 12 Success Factors to Consider
sponsored by Rackspace Technology
WHITE PAPER: This guide explores the 12 success factors IT professionals should consider when looking to outsource IT projects to managed hosting or the cloud.
Posted: 10 Nov 2014 | Published: 10 Nov 2014

Rackspace Technology

IDC Flash: IBM Releases IAM for Mobile, Cloud and Enterprise
sponsored by IBM
WHITE PAPER: Gain insights into IBM's threat-aware IAM solutions focused on enabling identity as the new security perimeter.
Posted: 09 Oct 2014 | Published: 29 Nov 2013

IBM

The Evolution of Application Vulnerabilities, Spam Threats, and Incident Response
sponsored by IBM
WHITE PAPER: This report details the many breaches and security incidents that have plagued organizations in recent years; threats from past years that are currently showing signs of resurgence; and issues to be aware of in today's security landscape.
Posted: 24 Jul 2014 | Published: 30 Jun 2014

IBM

Journal of Management Excellence: The Value of Information
sponsored by Oracle Corporation
WHITE PAPER: In this issue, our authors have done an outstanding job of exploring many facets of VOI. Robert Shimp discusses the shift in the economy from that of a services economy to an information management economy.
Posted: 09 May 2011 | Published: 31 Mar 2011

Oracle Corporation

Planning and Design for a Data Centre Electrical Power Infrastructure: Distribution, UPS, Safety and Savings
sponsored by SOCOMEC Group
WHITE PAPER: This paper examines that a data centre design  must meet specific requirements including; site selection, space, available power, air conditioning, load, environmental quality, and risk evaluation, but also the requirements of the electrical power supply system. It is also discusses how necessary it is to consider the cost of service downtime.
Posted: 15 Feb 2011 | Published: 15 Feb 2011

SOCOMEC Group

Beyond Passwords: Protect the mobile enterprise with smarter security solutions
sponsored by IBM
WHITE PAPER: Find out how flexible authentication schemes, context-based access and behavioral analysis can help ensure that only authorized mobile users can access your valuable resources—on-site, in the cloud and beyond.
Posted: 09 Oct 2014 | Published: 30 Sep 2013

IBM

Why Buy Vs. Build Serena Service Manager
sponsored by SERENA Software, Inc.
WHITE PAPER: This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
Posted: 04 Apr 2012 | Published: 04 Apr 2012

SERENA Software, Inc.

Are You Ready for the Future of IT?
sponsored by Cisco Systems, Inc.
WHITE PAPER: The Internet of Everything is here: More people, processes, data and things are connecting. Learn why you should embrace this new model.
Posted: 21 Aug 2014 | Published: 14 Mar 2014

Cisco Systems, Inc.