Hot Spots White Papers

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A Manager's Guide to Wireless Hotspots: How to Take Advantage of Them While Protecting the Security of Your Corporate Network sponsored by Motorola Solutions WHITE PAPER: This paper discusses the security risks inherent in public Wi-Fi Internet access and the best ways to mitigate these risks. It also discusses the benefits of hosting a corporate hotspot of your own. Posted: 19 Aug 2009 \| Published: 01 May 2007 TOPICS: Wi-Fi \| Wireless Computing \| Wireless Hotspot Services \| Wireless Networks \| Wireless Security \| Wireless Systems \| WLAN \| WLAN Hardware \| WLAN Management \| WLAN Management Software

EMA/CXP Research Report: The Changing Role of the Service Desk in the Age of Cloud and Agile sponsored by IBM WHITE PAPER: This whitepaper reveals the results of a study that will show you how and why your IT service desk needs to adapt to the times. Posted: 02 Apr 2014 \| Published: 10 Apr 2013 TOPICS: Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services

Simplify Network Management with New Secure and Scable Wireless Solutions sponsored by DellEMC and Intel® WHITE PAPER: Realizing the value of bring-your-own-device (BYOD) is only possible with a secure and flexible wireless solution in place. This resource explores the challenges of BYOD and the need for wireless connectivity in a wide range of industries, and offers guidance to help you get started. Posted: 05 Aug 2013 \| Published: 31 Jul 2013 TOPICS: Mobile Device Management \| Mobile Workers \| Network Infrastructure \| Network Management Protocols \| Network Managers \| Network Performance \| Network Security \| Smart Phones \| Tablet PC \| Wireless Computing \| Wireless Internet \| Wireless Networks \| Wireless Security \| Wireless Service Providers \| Wireless Services

Dimensional Research - Uncovering the Business Value of IT Service Management sponsored by Hewlett Packard Enterprise WHITE PAPER: The rapidly changing world of IT can be tough to adapt to, especially with further decentralization via the cloud. This white paper highlights IT service management and how it can increase your business efficiency. Posted: 26 Nov 2013 \| Published: 31 Dec 2011 TOPICS: Cloud Computing \| Cloud Management \| IT Service Management \| IT Services \| ROI \| Systems Management \| Systems Management Services

Learning to Compete: IT's Next Transformation sponsored by EMC WHITE PAPER: This white paper demonstrates how IT leaders can compete for the business of their stakeholders. Read now to learn how to look, act and deliver IT services in the same manner as the providers competing for your internal customers. Posted: 26 Jul 2013 \| Published: 13 Mar 2013 TOPICS: IT Asset Management \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Management Services \| IT Services

Forming an Agile IT Function sponsored by Hewlett Packard Enterprise WHITE PAPER: This brief resource explores the important considerations that CIOs need to keep in mind when taking steps to bring in agility into IT function. Learn how to form a roadmap to IT success by reading on now. Posted: 06 Nov 2013 \| Published: 06 Nov 2013 TOPICS: Benchmark Testing \| Business Management \| Business Performance Management \| Business Process Management \| Business Process Outsourcing \| CIOs \| IT Governance \| IT Management \| IT Managers \| IT Outsourcing Services \| IT Services

The Future of IT: A Customer First Approach sponsored by BMC Software, Inc. WHITE PAPER: This whitepaper covers a new approach IT has to take in treating its internal users like customers, focusing on and catering to their needs. Posted: 17 Feb 2014 \| Published: 13 Feb 2013 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| IT Systems

Strategic Server Refresh with IBM System x sponsored by IBM and Intel. WHITE PAPER: This white paper demonstrates the value of keeping your servers up to date with refresh and upgrades. Posted: 07 Jul 2014 \| Published: 18 Jun 2013 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Best Practices \| IT Management \| IT Services \| Server Hardware \| Server Management

SaaS Takes Center Stage in 2014 sponsored by IBM WHITE PAPER: Learn how subscription-based business applications are expected to make an even bigger impact in 2014 and beyond in this informative infographic. Posted: 02 Oct 2014 \| Published: 29 Jul 2013 TOPICS: Cloud Computing \| Cloud Management \| IT Departments \| IT Industry \| IT Management \| IT Managers \| IT Outsourcing Services \| IT Service Management \| IT Services \| IT Spending \| Software \| Software as a Service

Keep Users Happy by Integrating IT Operations and IT Support sponsored by BMC Software, Inc. WHITE PAPER: This white paper discusses the need to bridge the gap between sides of an IT staff and how it can help a business. Posted: 08 Oct 2013 \| Published: 09 Oct 2012 TOPICS: IT Best Practices \| IT Departments \| IT Governance \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Workforce